How booking works
From first message to your first game drive.
Four steps
- Send an inquiryUse a trip page, the trip planner or WhatsApp. Tell us your dates and group size.
- Get your planWe send a day-by-day itinerary and price, usually within one working day.
- Confirm with a depositA 30% deposit confirms your booking and allows us to arrange the services in your itinerary.
- Pay the balance and travelThe remaining balance is due 45 days before departure. For bookings made within 45 days, full payment is due to confirm.
Payment
Your written quote or invoice will confirm the currency, accepted payment method, due dates and any applicable processing fees. We provide payment details directly after confirming your itinerary.
Payment instructions
Use only the payment method and account details shown on your Swediction Tours & Safaris invoice. Contact us through our published phone number or email if you need to verify them.
Payment confirmation
Send us your payment receipt or transaction reference so we can confirm it and update your booking.
Secure your details
Never send card PINs, passwords or one-time security codes by email or WhatsApp. Any processing fee will be disclosed before you pay.
Questions
Do I need a visa for Tanzania?
Entry requirements depend on your nationality and travel plans. Check current requirements with the relevant Tanzanian authorities or embassy before travel, and make sure your passport and any required visa or permits are valid.
When is the best time for a safari?
Timing depends on the destination and experience you choose. Contact us with your preferred dates and interests, and we can advise.
Can you change a package to suit us?
Yes. Request changes before booking and we will confirm availability and any price difference in writing. Changes after confirmation are subject to supplier availability and may incur additional costs.
Can children join a trip?
Age limits and suitability depend on the trip, accommodation and activities. Tell us the children’s ages when you inquire so we can check the arrangements before you book.
What should I pack?
Packing depends on your itinerary and season. We will provide trip-specific guidance after your route is agreed. Bring any required personal medication and travel documents.
Terms and conditions
These terms apply to bookings made with Swediction Tours & Safaris. Your written itinerary and invoice form part of your booking and will set out the services, dates, price, inclusions, exclusions and payment instructions. Any itinerary-specific term that expressly changes these general terms must be agreed in writing before payment.
Bookings and payment
A booking is confirmed when we accept it in writing and receive the required payment. A 30% deposit is due to confirm a booking made more than 45 days before departure. The remaining balance is due 45 days before departure. For bookings made 45 days or less before departure, full payment is due to confirm. If a payment is overdue, contact us promptly; we may release unconfirmed services after giving notice.
Your quote or invoice will identify the currency, accepted payment method and any applicable processing fee. Prices cover only the services expressly listed as included. Unless your itinerary says otherwise, international flights, visas, travel insurance, tips, personal expenses and optional activities are not included. Any change in price or service will be explained to you before you agree to it.
Cancellations and refunds
To cancel, send written notice to info@swedictiontours.com. The cancellation date is the date we receive your notice. The cancellation charge is based on the time before the scheduled departure: more than 60 days, the 30% deposit; 31–60 days, 50% of the total trip price; 15–30 days, 75%; 14 days or fewer, or failure to arrive, 100%. If non-recoverable third-party costs committed for your booking are higher than the applicable scheduled charge, the charge will be those costs instead, up to the total trip price. We will deduct payments already received from the applicable charge, explain any third-party costs, and refund any remaining amount.
If we must cancel a service, we will notify you as soon as reasonably possible and offer an available alternative or a refund for the cancelled service. Where safety, weather, park rules, sea conditions or other circumstances outside reasonable control require an itinerary change, we will work with you on a practical alternative. Any refund will reflect services not provided and costs we can recover, without limiting rights you may have under applicable law.
Changes to your trip
Requests to change dates, participants or services must be made in writing and are subject to availability. We will confirm any additional cost or refund before making the change. Changes may be treated as a cancellation and new booking if suppliers cannot amend the original arrangements. We may make reasonable adjustments when required for safety, weather, wildlife conditions, park rules or supplier availability, and will make reasonable efforts to provide a comparable alternative.
Traveler responsibilities and safety
You are responsible for having valid travel documents, meeting entry and health requirements, arriving on time and sharing accurate information relevant to your trip. We strongly recommend comprehensive travel insurance covering medical expenses, evacuation, trip interruption and cancellation; insurance is not included unless your quote expressly says so. Follow guide and park instructions, particularly around wildlife and outdoor activities. Wildlife sightings, weather, tides and sea conditions cannot be guaranteed, and activities may be changed or stopped when conditions are unsafe.
Suppliers and responsibility
Some services are provided by independent accommodation, transport, activity and other suppliers. We take reasonable care when arranging your itinerary and will assist with problems reported during the trip. Nothing in these terms excludes responsibility that cannot lawfully be excluded or limits any rights available to you under applicable law.
Privacy
We use the contact and trip information you send us to respond to inquiries, prepare itineraries and manage bookings. We share relevant information with service providers only when needed to arrange your trip, and do not sell your personal information. Please do not send card numbers, passwords or security codes through the website, email or WhatsApp. To ask us to access, correct or delete information you have sent, contact info@swedictiontours.com. We may retain booking records where needed for legal, accounting or dispute-resolution purposes.